Our team will always do their best to deliver the results your team expects. We commit to providing an engaging customer service experience, by doing what our clients ask, and delivering results on time in order to bring your vision to life.
We like to work with small businesses of all sizes, and we’ll find a way to provide excellent service for the smallest of businesses, affordably.
The computer and server support provided by our experienced IT team is backed up by years of experience serving the highly-specialized medical field, with the flexibility of serving any small business on any budget.
Affordable computer support is our specialty.
Houston, Texas is our home. If you have 3 employees or 300, we will find a level of support you are comfortable with.
For our remote computer support clients, we make it easy to ask for help. By adding a simple shortcut to your desktop, our team can be reached with a few clicks.
Often within minutes, problems are resolved and your team gets back to work.
Of course, it’s our goal to help prevent simple problems from becoming larger problems with regular maintenance of your account, but we understand the need to stick to a budget.
With some software, we are able to maintain a lot of networks remotely and efficiently, which translates to tremendous cost savings for you.
When needed, we will come to your location and do what’s necessary to get your team back to work.
All of our long-term clients really appreciate our IT support showing up regularly, especially our medical offices. Downtime stops clinic in it’s tracks, and no patients can be seen. Our regular clients have nearly 100% uptime, for years, especially when we are able to add the needed redundancies for internet and network connectivity.
Law firms and dental offices have similar up-time requirements, which we can appreciate and achieve.
Our IT support team have been involved in many projects over the years with our clients, including medical offices and law firms. No two IT projects are the same, just as no two businesses are the same.
Often, we simply create a budget for a project, provide a block of hours, and bill against it. That way, our clients know how much they should budget for IT support from start to finish.
Law firms need secure access to their records from anywhere, and typically have a software vendor for document management. Medical offices need the same, and usually have an electronic medical record vendor. Either way, these software companies are constantly being called upon because of bugs or other software support. Rather than relying on one of your employees to contact the software vendor, let our team help.
We’ve helped offices with 3 employees while providing support for offices with 200. Either way, we are happy to help and will find a way to meet your budget.
Predicting disasters is impossible. But in Houston, major disasters have become so common that every business must be ready. 100 year floods seem to happen every 2 years. Now with COVID-19, working remotely became mandatory for most.
On Point for Business has been working with small businesses in Houston since the times of Hurricane Ike, dealing with the power outages that affected so many.
We’ve supported our clients through countless power outages, violent storms, hurricanes, floods, and now a pandemic. It’s business as usual as far as we’re concerned.
With a small investment, any office can create off-site backups of critical information and install redundant connections to their networks. Cloud-hosted networks are of course much easier to keep running, but the cost can become substantial over time.
We can help plan for the craziest of disasters. We will work with you to determine which systems are critical and which if any can be allowed to fail if we need to stay as cost effective as possible.
Reach out so we can get started.
Our Team can Partner with you to further enhance your business, the challenges you may face, and ultimately increase your bottom line. We look forward to hearing from you and working with you to help you succeed in your business.